Terms of Service
The plain-English terms for using the Cloudaid website and the tools on it, including our pricing calculator. Please read them before you rely on anything published here.
Last updated: 6 October 2026 · Australian owned & operated
Template: pending legal review
This page is a plain-English template and is not legal advice. It is pending review by a qualified Australian lawyer before Cloudaid goes live. Where these terms conflict with a signed service agreement between you and Cloudaid, the signed agreement takes precedence.
Use of this website
You’re welcome to browse the Cloudaid website, read our service and location pages, and use the tools we publish on it. In return, we ask that you use the site lawfully: don’t attempt to break, overload or gain unauthorised access to it, and don’t scrape, copy or reuse its content in ways these terms don’t permit. We may update, pause or withdraw any part of the site at any time without notice.
Our pricing calculator
The pricing calculator on our site shows our published prices for the options you select. It isn’t a quote, a proposal or an offer, and nothing it displays is contractually binding. Your written agreement with Cloudaid sets the final scope and price before any work starts. Response times and other service details described across the site are general descriptions, not guaranteed outcomes; what applies to you is set out in your plan and service agreement. To talk it through, book a discovery call.
Intellectual property
The Cloudaid name, logo, brand assets, page copy, design and code on this website belong to Cloudaid or our licensors, and are protected by Australian and international copyright and trademark law. You may view and print pages for your own reference, but you can’t republish, redistribute or reuse them commercially without our written permission. Third-party trademarks (such as Microsoft 365, Microsoft Azure and Google Workspace) remain the property of their respective owners.
Third-party services
We reference and integrate with third-party platforms, including Microsoft 365, Microsoft Azure and Google Workspace, and we use Microsoft Bookings to schedule discovery calls. We may also link to external websites. We don’t control those services or sites and aren’t responsible for their content, availability or terms. Your use of any third-party platform is governed by that provider’s own terms and privacy policy. For how we handle your personal information, see our Privacy Policy.
Limitation of liability
We work hard to keep this website accurate and available, but we provide it on an “as is” basis and can’t promise it will always be error-free or uninterrupted. To the extent permitted by law, Cloudaid is not liable for any loss or damage arising from your use of this website or your reliance on its content. Nothing in these terms excludes or limits any rights you have under the Australian Consumer Law or other rights that can’t lawfully be excluded. Those rights always apply.
Governing law
These terms are governed by the laws of Australia and of the state or territory in which Cloudaid Pty Ltd is established. The specific state or territory is to be set on legal review (expected to be New South Wales). You agree that the courts of that jurisdiction have authority to hear any dispute relating to these terms or this website.
Changes to these terms
We may update these terms from time to time, for example when our services change or the law does. The current version always lives on this page, with the “last updated” date shown at the top. If you keep using the site after a change takes effect, that means you accept the updated terms.
Contact
Questions about these terms? Email us at hello@cloudaid.com.au, or book a discovery call and we’ll talk it through. You can also read our Privacy Policy or return to the Cloudaid home page. This website is operated by Cloudaid Pty Ltd (ABN 95 691 322 675), Angel Place, Level 17, 123 Pitt Street, Sydney NSW 2000.