AUSTRALIAN OWNED & OPERATEDMICROSOFT 365 & AZURE SPECIALISTSE8 & ISO 27001 READINESS
Cloudaid
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Sydney · Managed IT & Cloud

Managed IT services in Sydney, done properly.

A Sydney-based senior engineer looking after your servers, cloud and help desk: the same person every time, same-business-day response, and on-site visits across Sydney by arrangement. Australian owned, with Australian-region hosting by default.

See Sydney pricingBook a discovery call
On-site in Sydney by arrangementAustralian-region hosting by defaultNo lock-in
Coverage
ON-SITE BY ARRANGEMENT

Remote Australia-wide, on-site in Sydney by arrangement.

CBDNorth ShoreParramattaEastern SuburbsInner WestNorthern Beaches
Same dayBUSINESS-DAY RESPONSE, URGENT FIRST
By arrangementON-SITE IN SYDNEY
RemoteAUSTRALIA-WIDE
Same dayBusiness-day response, urgent first
1Senior engineer, every time
By arrangementOn-site in Sydney
AUAustralian-region hosting by default
// on-site by arrangement

IT support right across Sydney

Remote support Australia-wide, same business day. On-site visits in Sydney by arrangement.

Sydney CBDCITY & SURROUNDS
North Sydney & North ShoreCHATSWOOD · ST LEONARDS
Parramatta & Western SydneyNORWEST · BLACKTOWN
Eastern SuburbsBONDI · MASCOT
Inner WestNEWTOWN · BURWOOD
Northern BeachesMANLY · DEE WHY
Macquarie ParkTECH CORRIDOR
Sutherland ShireMIRANDA · CRONULLA

Outside these areas? We support businesses remotely anywhere in Australia, so just ask.

// what we do for sydney

Every service, delivered remotely Australia-wide

Handled by Cloudaid's Sydney-based senior engineer, the same person every time. On-site visits in Sydney by arrangement.

Managed IT Support

Day-to-day help desk support included within fair use, plus proactive monthly maintenance for your Sydney team.

Managed Cloud

Azure & Microsoft 365 run and optimised, hosted in Australian regions by default.

Cloud Migration

Move to the cloud with minimal disruption, planned around Sydney business hours.

Standards & Compliance

The controls and evidence to meet Essential Eight and ISO 27001 requirements, ready for your auditor.

Backup & Disaster Recovery

Automated backups and tested recovery for Sydney business continuity.

Virtual Desktops

Secure desktops your team reaches from the office, site or on the road.

// why cloudaid

Why Cloudaid for Sydney businesses

One senior engineer, not a call centre

The same Sydney-based senior engineer every time, who knows your setup and can come on-site in Sydney by arrangement.

Your data, held in Australia by default

We deploy your Azure resources in the Australia East (Sydney) region by default, so your data at rest is held in Australia.

Fast response, real accountability

Same-business-day response with urgent issues first, one engineer who owns the outcome, and no finger-pointing between vendors.

Compliance built in

Essential Eight and ISO 27001-aligned by default. That's handy for Sydney firms that need to show a documented security baseline to their clients.

// sydney pricing

What will it cost your Sydney business?

The same published prices Australia-wide. Choose a managed IT plan priced per person, or buy hours as you need them. Our pricing page works out your exact monthly total.

  • Priced per person, not per ticket
  • On-site in Sydney by arrangement
  • Monthly billing, no lock-in, 30 days' notice

Published prices for Sydney, no surprises

  • Managed IT plans

    From $99 per person/month. Basic and Essential from 10 people, Complete from 20 people.

  • Hour packages

    From $1,500 for 10 hours, or $160/hr ad-hoc. No contract.

Prices ex GST. Final scope and price are confirmed in your written agreement before any work starts.

See pricingBook a call

Cloudaid Sydney

Talk to our Sydney-based engineer. Visits by arrangement.

Address
Angel Place, Level 17, 123 Pitt Street, Sydney NSW 2000
Hours
Mon–Fri, business hours (Sydney time)
Book a Sydney callSee pricing
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// elsewhere in australia

We support businesses Australia-wide

MelbourneREMOTE SUPPORT
BrisbaneREMOTE SUPPORT
PerthREMOTE SUPPORT
AdelaideREMOTE SUPPORT
CanberraREMOTE SUPPORT
// sydney questions

Managed IT in Sydney: FAQs

Do you offer on-site IT support in Sydney?
Yes. Most issues are handled remotely, same business day, and we can come on-site across Greater Sydney by arrangement, including the CBD, North Shore, Parramatta, Eastern Suburbs, Inner West, Northern Beaches, Macquarie Park and the Sutherland Shire.
Where is Cloudaid based in Sydney?
Our office is at Angel Place, Level 17, 123 Pitt Street, Sydney NSW 2000, and visits are by arrangement. Cloudaid is Australian owned and run by a Sydney-based senior engineer, and we deploy your Azure resources in the Australia East (Sydney) region by default.
How much does managed IT support cost in Sydney?
Managed IT plans start from $99 per person per month for teams of 10 or more. Smaller teams can buy prepaid hour packages, from $1,500 for 10 hours. Prices are ex GST, with no per-ticket charges, and monthly plans have no lock-in, just 30 days notice. The pricing card on this page has the details. Final scope and price are confirmed in your written agreement before any work starts.
How fast do you respond?
Same business day, urgent issues first, during Sydney business hours. On-site visits in Sydney are by arrangement.
Do you work with businesses in our industry?
We can support small and mid-sized Sydney businesses across most industries. For clients with compliance obligations, we provide Essential Eight and ISO 27001-aligned security.

Sydney's cloud & IT, handled

See our published prices, or book a call with our Sydney-based engineer.

See pricingBook a Sydney call