Home/Services/Backup & Disaster Recovery

Backup & Disaster Recovery

Backup and disaster recovery, tested before you need it.

Automated cloud backups, offsite copies in Australian data centres by default, and recovery we rehearse on a schedule. The goal is simple: a failed server, a fat-fingered deletion or a ransomware hit becomes a planned recovery, not a bad month. You get clear RPO and RTO targets, and a real Australian engineer running the restore.

See what it costs Book a discovery call

Scheduled recovery testsOnshore offsite copies by defaultRansomware-resilient backups

Recovery drill

EXAMPLE

15 minBest RPO target

<1 hrRTO goal

3-2-1Copies kept

AutomatedMonitoring

Example requests

File server restored after ransomwareRecovered

Deleted mailbox rolled back 3 daysRecovered

Quarterly failover test · runbook signed offPassed

Illustrative example. Figures are service targets, not live metrics.

15 minBest RPO target (recovery point)

<1 hrBest RTO target (recovery time)

3-2-1Backup copies kept

AutomatedBackup job alerting

// sound familiar?

A backup you've never restored isn't a plan

Plenty of businesses back up religiously, then discover on the worst possible day that the job was failing silently, or the restore takes three days nobody can afford.

Backups without a recovery plan

Jobs "run green" but nobody has ever tested a restore
One copy, on the same network ransomware can reach
No idea how much data or time an outage would cost
No runbook, so recovery depends on one person's memory

With Cloudaid

Recovery rehearsed on a schedule (quarterly on Priority and above), with a signed-off result
Immutable, air-gapped copies built to resist ransomware
Agreed RPO and RTO targets, in writing, per workload
A DR runbook anyone on the team can follow under pressure

// what's included

Everything a real recovery needs

Backup and DR is one connected service, from the nightly job through to the tested restore.

Automated backups

Scheduled, monitored backups of your servers, endpoints and Microsoft 365. You get an alert the moment a job fails, not weeks later.

Australian-region offsite copies

A second and third copy kept offsite in Australian data centres by default, and we can show you exactly where each copy lives.

Tested recovery

We restore from your backups on a schedule and check it actually works, because a green backup job you've never restored is not a plan.

Ransomware protection

Immutable, air-gapped backups designed so an attacker can't encrypt or delete them, giving you a clean copy to restore instead of paying a ransom.

DR runbooks

A documented, step-by-step recovery plan that sets out priorities, dependencies and owners, so anyone can follow it under pressure.

RPO & RTO targets

Clear, written recovery-point and recovery-time targets per workload, so you know exactly how much data loss and downtime each one is planned for.

// rpo & rto tiers

Recovery targets, matched to the workload

Not everything needs sub-hour recovery. We tier each system so you pay for speed only where it earns its keep. Targets below are illustrative. Yours are agreed in your DR plan.

Standard

<24 hr RTO

RPO up to 24 hours · daily backups

Nightly automated backups
Onshore offsite copy
Annual restore test

RECOMMENDED

Priority

<4 hr RTO

RPO around 1 hour · hourly snapshots

Everything in Standard
Immutable, ransomware-resilient copies
Quarterly recovery test & runbook

Mission-critical

<1 hr RTO

RPO around 15 minutes · continuous replication

Everything in Priority
Warm standby / rapid failover
Engineer-led recovery, priority response in business hours

// works with your stack

Microsoft 365

Azure

Entra ID

Google Workspace

// transparent pricing

What does cloud backup and DR cost?

Microsoft 365 backup is set up and checked on every Managed IT plan, from $99 per person per month for teams of 10 or more. Server backup, disaster recovery and tighter recovery targets are scoped to your systems and quoted before work starts.

Published per-person plan prices, ex GST
Exact quote after a short discovery call
Month-to-month, no lock-in, 30 days' notice

Published prices, no surprises

Managed IT plans
From $99 per person/month. Basic and Essential from 10 people, Complete from 20 people.
Hour packages
From $1,500 for 10 hours, or $160/hr ad-hoc. No contract.

Prices ex GST. Final scope and price are confirmed in your written agreement before any work starts.

See pricing Book a call

// pairs well with

Related services

Backup & Disaster Recovery works best as part of one connected platform.

Cloud Security

Essential Eight hardening, threat monitoring and data protection, so ransomware is far less likely to land in the first place.

Explore

Managed Cloud

We run and optimise your cloud so it stays fast, secure and predictable, with backups built into how it's managed.

Explore

Managed IT Support

Day-to-day support from a Sydney-based senior engineer, plus proactive monitoring.

Explore

// where we work

Backup & Disaster Recovery, Australia-wide

Sydney based, delivering remotely across Australia, with on-site visits in Sydney by arrangement. The same engineer and the same standards in every city.

HOME BASE

Sydney

Remote delivery, plus on-site visits by arrangement.

REMOTE

Australia-wide

Melbourne, Brisbane, Perth, Adelaide, Canberra and regional.

// questions

Backup & Disaster Recovery FAQs

What's the difference between RPO and RTO?

RPO (recovery point objective) is how much data you can afford to lose, measured in time. An RPO of one hour means backups run at least hourly, so a failure sets you back an hour at most. RTO (recovery time objective) is how long recovery is allowed to take before you're running again. We agree both per workload, so critical systems get tight targets and less-urgent ones cost less to protect.

How often do you test recovery?

Standard tier gets an annual restore test; Priority and Mission-critical are tested quarterly, and we sign off the result each time so you have evidence that recovery works. Backup jobs themselves are monitored continuously, so a failed or missed job raises an alert straight away rather than being discovered during a real outage.

What is disaster recovery as a service (DRaaS)?

DRaaS means your recovery environment lives in the cloud, ready to spin up, rather than sitting in a server cupboard waiting to fail with everything else. If your primary systems go down, we fail over to standby copies and work to get you running again within your agreed RTO target, then fail back to normal once the incident is resolved. You get enterprise-grade recovery without buying and maintaining a second site.

Are our backups kept in Australia?

Yes, by default. Your offsite copies are held in Australian data centres, which matters for privacy obligations and for anyone with data-residency requirements. We can walk you through exactly where each copy lives.

Can you recover from a ransomware attack?

That's exactly what tested, immutable backups are for. Because at least one copy is air-gapped and immutable, it's designed to stay out of reach of an attacker who encrypts your live systems. We restore from a known-good point before the infection and get you running again, so paying a ransom doesn't need to be on the table.

Know your data can be recovered

See our published prices, or book a no-obligation call to pressure-test your current backups with an Australian engineer.

See what it costs Book a discovery call