AUSTRALIAN OWNED & OPERATEDMICROSOFT 365 & AZURE SPECIALISTSE8 & ISO 27001 READINESS
Cloudaid
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Brisbane · Managed IT & Cloud

Managed IT services for Brisbane businesses, done properly.

Managed IT and cloud for Brisbane businesses, delivered remotely by a Sydney-based senior engineer: the same person every time, same-business-day response. Australian owned, with Australian-region hosting by default.

See Brisbane pricingBook a discovery call
Remote support, same business dayAustralian-region hosting by defaultNo lock-in
Coverage
REMOTE-FIRST SUPPORT

Remote support from our Sydney base, same business day.

CBDFortitude ValleyMiltonSouth BrisbaneNewsteadSpring Hill
Same dayBUSINESS-DAY RESPONSE, URGENT FIRST
RemoteFROM OUR SYDNEY BASE
1SENIOR ENGINEER, EVERY TIME
Same dayBusiness-day response, urgent first
1Senior engineer, every time
RemoteSupport from our Sydney base
AUAustralian-region hosting by default
// supported remotely

Remote IT support across Brisbane

Remote support Australia-wide, same business day. On-site visits in Sydney by arrangement.

Brisbane CBDCITY & SURROUNDS
Fortitude ValleyTHE VALLEY · BOWEN HILLS
Milton & ToowongMILTON RD · WESTERN CORRIDOR
South BrisbaneSOUTH BANK · WEST END
Newstead & TeneriffeGASWORKS · RIVERSIDE
Spring HillCITY FRINGE
WoolloongabbaTHE GABBA · BURANDA
Eagle Farm & AirportNORTHERN INDUSTRIAL

Outside these areas? We support businesses remotely anywhere in Australia, so just ask.

// what we do for brisbane

Every service, delivered remotely Australia-wide

Handled by Cloudaid's Sydney-based senior engineer, the same person every time. On-site visits in Sydney by arrangement.

Managed IT Support

Day-to-day help desk support included within fair use, plus proactive monthly maintenance for your Brisbane team.

Managed Cloud

Azure & Microsoft 365 run and optimised, hosted in Australian regions by default.

Cloud Migration

Move to the cloud with minimal disruption, planned around Brisbane business hours.

Standards & Compliance

The controls and evidence to meet Essential Eight and ISO 27001 requirements, ready for your auditor.

Backup & Disaster Recovery

Automated backups and tested recovery for Brisbane business continuity.

Virtual Desktops

Secure desktops your team reaches from the office, site or on the road.

// why cloudaid

Why Cloudaid for Brisbane businesses

One senior engineer, not a call centre

The same senior engineer every time, working remotely from Sydney, who knows your setup.

Support that scales as you grow

We add seats, sites and servers as your Brisbane business grows, and you keep the same engineer who already knows your setup.

Fast response, real accountability

Same-business-day response with urgent issues first, one engineer who owns the outcome, and no finger-pointing between vendors.

Compliance built in

Essential Eight and ISO 27001-aligned by default. That's handy for Brisbane firms that need to show a documented security baseline to their clients.

// brisbane pricing

What will it cost your Brisbane business?

The same published prices Australia-wide. Choose a managed IT plan priced per person, or buy hours as you need them. Our pricing page works out your exact monthly total.

  • Priced per person, not per ticket
  • Remote support Australia-wide, same business day
  • Monthly billing, no lock-in, 30 days' notice

Published prices for Brisbane, no surprises

  • Managed IT plans

    From $99 per person/month. Basic and Essential from 10 people, Complete from 20 people.

  • Hour packages

    From $1,500 for 10 hours, or $160/hr ad-hoc. No contract.

Prices ex GST. Final scope and price are confirmed in your written agreement before any work starts.

See pricingBook a call

Cloudaid, serving Brisbane from Sydney

Remote support Australia-wide. Our office is in Sydney.

Address
Angel Place, Level 17, 123 Pitt Street, Sydney NSW 2000
Hours
Mon–Fri, business hours (Sydney time)
Book a Brisbane callSee pricing
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// elsewhere in australia

We support businesses Australia-wide

SydneyOUR OFFICE
MelbourneREMOTE SUPPORT
PerthREMOTE SUPPORT
AdelaideREMOTE SUPPORT
CanberraREMOTE SUPPORT
// brisbane questions

Managed IT in Brisbane: FAQs

Do you offer on-site IT support in Brisbane?
No. Support in Brisbane is remote, delivered from our Sydney base, whether you're in the CBD, Fortitude Valley, Milton, South Brisbane, Newstead, Spring Hill, Woolloongabba or out at Eagle Farm. On-site visits are available in Sydney by arrangement.
Does Cloudaid have an office in Brisbane?
No. Our only office is in Sydney, at Angel Place, Level 17, 123 Pitt Street, and we support Brisbane businesses remotely from there. Cloudaid is Australian owned, and we deploy your Azure resources in the Australia East (Sydney) region by default.
How much does managed IT support cost in Brisbane?
Managed IT plans start from $99 per person per month for teams of 10 or more. Smaller teams can buy prepaid hour packages, from $1,500 for 10 hours. Prices are ex GST, with no per-ticket charges, and monthly plans have no lock-in, just 30 days notice. The pricing card on this page has the details. Final scope and price are confirmed in your written agreement before any work starts.
How fast do you respond?
Same business day, urgent issues first, during Sydney business hours. Support for Brisbane is remote.
Do you work with fast-growing Queensland businesses?
Yes. We can support growing Brisbane businesses remotely and add seats and sites as you scale. For clients with compliance obligations, we provide Essential Eight and ISO 27001-aligned security.

Brisbane's cloud & IT, handled

See our published prices, or book a call with our Sydney-based engineer.

See pricingBook a Brisbane call