AUSTRALIAN OWNED & OPERATEDMICROSOFT 365 & AZURE SPECIALISTSE8 & ISO 27001 READINESS
Cloudaid
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Melbourne · Managed IT & Cloud

Managed IT services for Melbourne businesses, done properly.

Managed IT and cloud for Melbourne businesses, delivered remotely by a Sydney-based senior engineer: the same person every time, same-business-day response. Australian owned, with Australian-region hosting by default.

See Melbourne pricingBook a discovery call
Remote support, same business dayAustralian-region hosting by defaultNo lock-in
Coverage
REMOTE-FIRST SUPPORT

Remote support from our Sydney base, same business day.

CBDSouthbankDocklandsCremorneSt Kilda RdPort Melbourne
Same dayBUSINESS-DAY RESPONSE, URGENT FIRST
RemoteFROM OUR SYDNEY BASE
1SENIOR ENGINEER, EVERY TIME
Same dayBusiness-day response, urgent first
1Senior engineer, every time
RemoteSupport from our Sydney base
AUAustralian-region hosting by default
// supported remotely

Remote IT support across Melbourne

Remote support Australia-wide, same business day. On-site visits in Sydney by arrangement.

Melbourne CBDCITY & SURROUNDS
SouthbankARTS PRECINCT · CITY ROAD
DocklandsNEWQUAY · VICTORIA HARBOUR
Cremorne & RichmondTECH CORRIDOR
St Kilda RoadPROFESSIONAL PRECINCT
Port MelbourneBAY STREET · FISHERMANS BEND
South Yarra & PrahranCHAPEL STREET
Collingwood & FitzroySMITH ST · BRUNSWICK ST

Outside these areas? We support businesses remotely anywhere in Australia, so just ask.

// what we do for melbourne

Every service, delivered remotely Australia-wide

Handled by Cloudaid's Sydney-based senior engineer, the same person every time. On-site visits in Sydney by arrangement.

Managed IT Support

Day-to-day help desk support included within fair use, plus proactive monthly maintenance for your Melbourne team.

Managed Cloud

Azure & Microsoft 365 run and optimised, hosted in Australian regions by default.

Cloud Migration

Move to the cloud with minimal disruption, planned around Melbourne business hours.

Standards & Compliance

The controls and evidence to meet Essential Eight and ISO 27001 requirements, ready for your auditor.

Backup & Disaster Recovery

Automated backups and tested recovery for Melbourne business continuity.

Virtual Desktops

Secure desktops your team reaches from the office, site or on the road.

// why cloudaid

Why Cloudaid for Melbourne businesses

One senior engineer, not a call centre

The same senior engineer every time, working remotely from Sydney, who knows your setup.

Your data, held in Australia by default

We deploy your Azure resources in the Australia East (Sydney) region by default, so your data at rest is held in Australia.

Fast response, real accountability

Same-business-day response with urgent issues first, one engineer who owns the outcome, and no finger-pointing between vendors.

Compliance built in

Essential Eight and ISO 27001-aligned by default. That's handy for Melbourne firms that need to show a documented security baseline to their clients.

// melbourne pricing

What will it cost your Melbourne business?

The same published prices Australia-wide. Choose a managed IT plan priced per person, or buy hours as you need them. Our pricing page works out your exact monthly total.

  • Priced per person, not per ticket
  • Remote support Australia-wide, same business day
  • Monthly billing, no lock-in, 30 days' notice

Published prices for Melbourne, no surprises

  • Managed IT plans

    From $99 per person/month. Basic and Essential from 10 people, Complete from 20 people.

  • Hour packages

    From $1,500 for 10 hours, or $160/hr ad-hoc. No contract.

Prices ex GST. Final scope and price are confirmed in your written agreement before any work starts.

See pricingBook a call

Cloudaid, serving Melbourne from Sydney

Remote support Australia-wide. Our office is in Sydney.

Address
Angel Place, Level 17, 123 Pitt Street, Sydney NSW 2000
Hours
Mon–Fri, business hours (Sydney time)
Book a Melbourne callSee pricing
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// elsewhere in australia

We support businesses Australia-wide

SydneyOUR OFFICE
BrisbaneREMOTE SUPPORT
PerthREMOTE SUPPORT
AdelaideREMOTE SUPPORT
CanberraREMOTE SUPPORT
// melbourne questions

Managed IT in Melbourne: FAQs

Do you offer on-site IT support in Melbourne?
No. Support in Melbourne is remote, delivered from our Sydney base, whether you're in the CBD, Southbank, Docklands, the Cremorne and Richmond tech corridor, St Kilda Road, Port Melbourne or the inner east. On-site visits are available in Sydney by arrangement.
Does Cloudaid have an office in Melbourne?
No. Our only office is in Sydney, at Angel Place, Level 17, 123 Pitt Street, and we support Melbourne businesses remotely from there. Cloudaid is Australian owned, and we deploy your Azure resources in the Australia East (Sydney) region by default.
How much does managed IT support cost in Melbourne?
Managed IT plans start from $99 per person per month for teams of 10 or more. Smaller teams can buy prepaid hour packages, from $1,500 for 10 hours. Prices are ex GST, with no per-ticket charges, and monthly plans have no lock-in, just 30 days notice. The pricing card on this page has the details. Final scope and price are confirmed in your written agreement before any work starts.
How fast do you respond?
Same business day, urgent issues first, during Sydney business hours. Support for Melbourne is remote.
Do you work with businesses in our industry?
We can support Melbourne businesses remotely across most industries. For clients with compliance obligations, we provide Essential Eight and ISO 27001-aligned security.

Melbourne's cloud & IT, handled

See our published prices, or book a call with our Sydney-based engineer.

See pricingBook a Melbourne call